At Ooolala Meijia, we strive to provide you with a seamless and secure payment experience. Please review the following payment options and policies applicable to all transactions made through our website:
1. Accepted Payment Methods:
We accept the following methods of payment for your convenience:
PayPal: A fast and secure way to pay online. You can pay via your PayPal account or as a guest using your credit or debit card.
Credit/Debit Cards: We accept major credit and debit cards, including:
– Visa
– MasterCard
– American Express (Amex)
2.Secure Payment Processing:
Your payment information is processed securely through an encrypted payment gateway. We do not store or have access to your credit card details once the payment is processed. For additional security, please ensure your billing information matches the details on your credit card statement.
3.Payment Authorization:
All transactions are subject to payment authorization and validation by the card issuer. If any issues arise with your payment, our customer service team will reach out to assist with resolving the matter. In the case of declined payments, please contact your bank or payment provider for further information.
4.Payment Currency:
All transactions are processed in USD (United States Dollar). If you are purchasing from outside the U.S., your payment provider may apply additional fees for currency conversion or international transactions. Please check with your payment provider for more information.
5.Failed Transactions:
If your transaction fails, we recommend verifying that your card details are correct and that your bank has authorized the payment. If you continue to experience issues, please contact our customer service team at support@ooolalanails.com for assistance.
6.Refunds&Cancellations:
Refunds for eligible returns will be issued back to the original payment method used for the purchase. Please allow up to 7-10 business days for the refund to be processed and reflected in your account.
We can provide refunds for the following situations:
- Package lost or damaged
- Wrong product
- Product that does not match the product description
You can email support@ooolalanails.com first to tell us about the problem you encountered and request a refund. Once we receive your application for refund, if approved, your refund will be processed. If necessary you may need to ship the item to us and pay the shipment, please make sure the item is unused.
The amount will be automatically credited to your original method of payment within 7-10 business days. Please note that shipping fees are non-refundable.
Contact us:
If you have any questions or concerns regarding our payment policy, please feel free to reach out to our customer service team at support@ooolalanails.com We’re here to help!
Thank you for choosing Ooolala Meijia! If you have any inquiries, please email to support@ooolalanails.com at any time!
